NowServing

Doctor Verification

Our Doctor Verification Process

At NowServing, patient safety is our highest priority. We maintain a rigorous verification process to ensure that every healthcare provider on our platform is qualified, licensed, and in good standing with relevant medical authorities.

doctor verification

Our Multi-Step Verification Process

licensed doctor

Step 1. Identity Verification

We verify each doctor's identity through:

  • Government-issued photo identification
  • Professional profile photo verification
  • Video verification call when necessary

Step 2. Professional Credential Verification

We validate all professional credentials through:

PRC id doctor

PRC License Verification

We check the status and validity of each doctor's Professional Regulation Commission (PRC) license.

PRC license certificate

Board Certification

We verify specialty board certifications with the relevant Philippine medical boards.

accredited doctors

Medical Society Memberships

We confirm memberships in professional medical societies and associations.

Step 3. Professional Background Check

Our team thoroughly reviews:

  • Practice history and experience
  • Hospital affiliations and privileges
  • Educational background and training
doctor working
data network of doctor affiliation and credentials

Step 4. Continuing Professional Standing

We ensure ongoing verification through:

  • Regular license status updates
  • Monitoring of professional standing
  • Periodic re-verification of credentials

Technology-Enhanced Verification

Our verification technology includes:

Digital Document Authentication

We continuously monitor patient feedback and satisfaction ratings.

Database Cross-Referencing

Doctors must update their credentials regularly to maintain their active status.

Contact Detail Verification

We have clear policies about professional conduct and quality of care.

Doctor Profile Badges

Doctors on our platform display various badges that highlight their qualifications and service levels:

Professional Society

Affiliations with recognized medical

societies and associations

Performance Rating

Based on patient feedback and satisfaction scores

Response Time

Indicates how quickly the doctor typically responds to bookings

certified licensed doctor

Our Commitment to Safety

NowServing is committed to maintaining the highest standards in healthcare provider verification. Our goal is to create a trusted environment where patients can confidently connect with qualified medical professionals.


If you have questions about our verification process or wish to report concerns about any provider on our platform, please contact our Trust & Safety team at trust@nowserving.ph.

Frequently Asked Questions (FAQs)

How can this doctor verification process help?

The NowServing doctor verification process helps patients to meet with licensed healthcare expert in the Philippines. From verifying the doctor's PRC ID to checking their affiliated hospital and background, we got your back. That way, we can protect your privacy and health details.

Furthermore, if ever you need to request a medical certificate, you can ensure that it is a valid document from a licensed doctor.

Why do I need to do this verification process?

It's important to ensure that the doctor you consider seeking medical care from has accreditation to practice medicine to receive safe and qualified treatment.